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BBC Outlines its Interactive TV Plans for 2008/2009

--Round-Up of Recent BBC Interactive and Broadband TV News

In its latest "Statements of Programme Policy" document, the BBC has
outlined its plans for its BBCi interactive TV service in 2008 and 2009.
Perhaps most notably, those plans include exploring the use of IP to
enhance single-screen interactive TV content. The document lays out
the plans in five key areas:

  • ”Sustaining citizenship and civil society." BBCi plans to strengthen
    its journalism offering by improving the production quality of both the
    news and sports videos it offers in its News Multiscreen application,
    and by adding more content to that app. In addition, as part of the UK's
    digital switchover, BBCi will migrate priority Ceefax text pages, such
    as Flight Arrivals and Agricultural Prices, to the service "to ensure that
    viewers continue to have access to this highly valued public service
    content." Finally, BBCi will continue to support BBC journalism in its
    coverage of elections, parliamentary events (e.g. the Budget) and key
    news stories, by providing in-depth explanation via the News
    Multiscreen and via 24/7 digital text content.
  • "Promoting education and learning." BBCi will "maintain its current
    commitment to education and learning, including redeveloping the
    children's permanent services and program enhancements."
  • "Stimulating creativity and cultural excellence." BBC Audio & Music
    will this year increase its use of BBCi to make available exclusive
    music sessions and coverage of national events, such as Glastonbury
    and the Proms. In addition, BBCi will aggregate all interactive sports
    content (audio-visual, pictures and text) to provide "a permanent
    presence for sports" (see below).
  • "Bringing the UK to the world and the world to the UK." In time for
    the Beijing Olympics, BBCi will launch an updated sports section,
    offering news and results and featuring video from BBC Sport. The
    new sports section will continue to be offered after the Olympics, under
    the brand, Mysportnow.
  • "Delivering the benefit of emerging communications technologies."
    Goals for this key area include making BBCi available on the UK's new
    vFreesat platform; launching the BBC iPlayer on various TV platforms,
    with the red button as the primary access point; exploring the use of IP
    to enhance the quality and impact of interactive TV content;
    establishing a single set of IPTV standards in order to enable cost-
    effective publication of content; and maintaining the improved
    performance that the BBC says BBCi delivered last year.

The "Statements of Programme Policy" document also provides
information on the BBC's plans for bbc.co.uk. According to the
document, those plans include offering a live, streaming feed of BBC
One; creating "a dynamic underlying architecture and a new identity,
rating and recommendation system which will form the basis of
personalization on all platforms"; increasing "the availability of video
and audio content on mobile devices"; supporting "programming that
encourages community participation (for example, for the show, "Choir
Wars," BBC One will "use the Web and mobile to bring people
together each week as ‘flashmobs’ in different locations across the
UK"); and providing a Web page for every BBC program (note: in a
speech she delivered at the Banff Television Festival earlier this month,
Jana Bennett, director of BBC Vision, stated that the BBC is looking to
provide a Web page for every episode of its programs going back
nearly 80 years; the pages would enable end-users to launch episodes
wherever those episodes were available on the Web, and would
function as a searchable database of BBC programming). The full text
of the "Statements of Programme Policy" is available at:
http://www.bbc.co.uk/info/statements2008/pdf/BBC_SoPPs_200809.pdf

In other BBC news:

  • The corporation announced late last month that its BBC iPlayer has
    now received over 75 million requests to stream or download programs,
    and that the service experienced another month of strong growth in
    April: according to the BBC, the total number of requests for
    downloads and streams of BBC programs in April was 21 million, up
    from 17.2 million in March and representing month-on-month growth
    of 20%. In addition, the corporation says, average weekly users of the
    iPlayer totaled 1.4 million in April, up from 1.1 million in March and
    approximately double January's average of 750,000 users; and the
    average daily number of requests to download or stream programs via
    the iPlayer rose to 700,000 in April (compared to around 550,000 in
    March and 360,000 in January). The BBC says that "Doctor Who" and
    "The Apprentice" were the most requested programs on the iPlayer in
    April, and that programs from its younger-skewing channel, BBC
    Three, were also popular, with six BBC Three programs among the
    top-20 most requested (note: according to the BBC, the BBC Three
    comedy, "Gavin and Stacey," received around 250,000 requests from
    April 19th to 25th "on top of a weekly reach of three million,
    suggesting that certain programs have the potential to significantly
    increase share through BBC iPlayer"). The corporation also says that
    programs requested through the iPlayer that "lie outside the top 20
    programs account for over a quarter of total consumption," which, it
    claims, suggests "a long-tail effect in action." Additionally, in the first
    two weeks of May, the average number of requests to view rose to
    716,000, the BBC says, and May 18th saw over 900,000 requests to
    view by over 390,000 users. The BBC also claims that the demographic
    breakdown of iPlayer users shows the service's broad appeal to
    audiences, with 16-34's at 37%, 35-54's at 43% and 55+'s at 21%. The
    corporation also revealed that Apple Macintosh users accounted for
    10% of iPlayer usage and iPhone and iPod Touch users for 3%.
  • Last month, the corporation offered a red-button service that gave
    viewers the option of watching its coverage of the FA Cup Final
    between Cardiff City and Portsmouth with a Welsh-language
    commentary from BBC Radio Cymru's "Camp Lawn" program. "We're
    very pleased that Radio Cymru commentary is available through the
    red button," Sian Gwynedd, editor of Radio Cymru, said in a prepared
    statement. "The fact that the commentary is available throughout
    Britain means that Welsh-speakers, wherever they are, can get Radio
    Cymru commentary whilst watching the biggest game in the history of
    Cardiff City Football Club since 1927."
  • The corporation says that the embedded media player it launched on
    its news and sports Web sites in April, and which embeds video and
    audio clips within story pages on the sites, so that users can access the
    content more easily and share it with their friends, has helped increase
    plays and daily unique users by over 50%. On bbc.co.uk/news, for
    example, the average number of daily unique users of audio and video
    has risen from 528,000 to 762,000, while average daily plays of content
    have increased from 636,000 to 978,000, the corporation says; and
    clickthroughs (i.e. where a user chooses to access audio or video from a
    text story page) are up from an average of 2.5% to 20%, with some
    stories as high as 90%. The most trafficked videos, according to the
    BBC, have included footage of the Burma cyclone (248,000 views on
    May 6th) and a report on a Facebook flaw (303,000).
  • The BBC Wales-produced Web site for the BBC's long-running
    science fiction series, "Doctor Who," recently launched an application,
    dubbed "Trailer Maker," that enables viewers to mix video clips,
    images, sound effects and music tracks to create their own "Doctor
    Who" trailer. The application's clips and sounds are updated on a
    weekly basis so that viewers can interact with the latest content from
    the current series of the show. The app builds on a similar app, dubbed
    "Comic Maker," that allowed viewers to make their own comics and
    that was nominated for a BAFTA award. "With nearly 40,000 comics
    already published from the Comic Maker feature, we thought it was
    time we pushed things even further and offered fans a chance to get
    creative with video," Web site producer, Rob Francis, said in a
    vprepared statement. "Users of the site have always been incredibly
    imaginative and we're extremely keen to encourage more of that
    creativity. Hopefully the Trailer Maker is something we can develop in
    the future to offer users many more exciting possibilities."
    User-generated trailers will be stored on the "Doctor Who" Web site for
    six months and each assigned a unique code, so that users can share
    their creations with friends and family.
  • The BBC iPlayer has launched on the EPG of UK cable operator,
    Virgin Media, providing the latter's 3.5 million subscribers with
    catch-up access to around 350 hours of BBC programming from the
    past seven days. The service is offered free of charge. The iPlayer has
    actually been available on Virgin Media since the end of April--though
    until now it had to be accessed by pressing the red button while
    watching a BBC channel. The BBC is hoping that its availability on the
    EPG will increase its usage. "We have always envisaged BBC iPlayer
    on a TV platform and in the livingroom and are delighted that, by
    working with Virgin Media, this ambition has today been realized,"
    Ashley Highfield, the BBC's outgoing director of future media and
    technology, said in a prepared statement. "This partnership takes us a
    step closer to transforming the way our audiences watch TV. It also
    further underlines our commitment to making BBC iPlayer a
    multiplatform offering that appeals to a wide range of audiences."
    Virgin Media claims that 47% of its customers regularly use its VOD
    service, and that, over the past year, the number of views per customer
    has grown from 10 to 23 per month. It also claims that the service
    generated 99 million views in the last three months of 2007.



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